MY AREAS OF EXPERTISE
Whether you have a mature product you are trying to enhance or an idea that needs getting off the ground, I can help with that. Policies and process lay the foundation, solid roadmapping and data analytics shape the strategy and leadership enables the delivery.
Having a great product is only half the story if buyers and users aren't getting it. Delivering the right message, challenging their vision and telling the brand and product story is a critical part of an applications success.
Experience and design are such important aspects of any product and a considered approach is required to ensure users engage with an application, enjoy the experience and are rewarded for participation. Great software always has a hook for users to return.
MY LATEST WORK. SEE MORE >
Create a new singular integration point across a portfolio of 4 products, to allow for easier client integration, better internal service architecture and replace legacy SOAP API's with RESTful API's.
Redesign an aging Java application from the ground up. Modernize the architecture and create a modern responsive design web application with additional functionality and capable of interfacing with multiple underlying workforce management products.
Chief Executive Officer
Developed overall corporate strategy. Refined sales process, marketing message and content, and developed new product offerings and capabilities. Created organic growth and a plan to build a larger ed-tech focused business. Created industry vertical and data driven approach to product innovation.
Chief Technology Officer
Chief Information Officer
Managed portfolio of SaaS based software. Engaged a talented team of product managers, internal and offshore engineers and collaborated closely with Sales and Marketing to develop and execute go to market strategies. Managed geographically disburse development teams utilizing a mix of internal and offshore resources, using an Agile methodology for delivery and release management.
Designed and implemented a complete process and compliance overhaul, building new policies, processes, training, and audit procedures, helping ensure compliance for GDPR, HIPPA and SOC. Spearheaded a data center migration to Amazon Web Services, saving $200K+ annually.
2008 - 2012
Sales Director / Pre Sales Engineering
Implemented a solution-based pre-sales approach partnering with sales team to identify needs and showcase customized solutions. Built complete product environments and custom data to show both functional and technical capabilities. Ran simulations and produced benchmark analysis and RoI reports showcasing product value.
Worked as part of the professional services team, helping clients implement ServicePower products. Ran discovery and implementation workshops to define, document and review business requirements, technical architecture, integration blueprints and integration and user acceptance testing needs. Supported clients through initial go live, on site and remote trainings and measured system metrics and KPI’s to prove product value.